Shipping policy

Special-order items are not stocked in our warehouse.

Product generally ships 7-30 business days after order is placed.

Orders may not be cancelled after placement.

Direct Ship items are not eligible for return. If the product is defective, requires an exchange or falls under warranty myChway will direct you to the manufacturer for further information. myChway does not in any way imply that the manufacturer will provide a refund, exchange or warranty claim..

Allow 1-10 business days for international deliveries depending on shipping method selected at checkout.

You will be required to pay the duty or VAT upon delivery of your merchandise.

Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT.

All items must be in stock before shipping.

All first-time international orders must ship to the billing address used on the order.